Information
SHIPPING POLICY

Shipping Overview

At www.urubianclothdepotz.com, we take pride in delivering your carefully curated selections with efficiency and care. Our streamlined fulfillment process ensures that every order is meticulously inspected, securely packaged, and dispatched from our distribution centers within 1-2 business days. Whether you're shopping for performance gear, casual essentials, or formal accessories, our logistics network is optimized to handle diverse product categories with specialized packaging requirements.

Shipping Timeframe

Processing typically requires 24-48 hours for standard items, though seasonal demand or customizations may occasionally extend this period. Transit durations vary based on destination proximity to our fulfillment hubs, with domestic shipments generally arriving within the estimated delivery window. International orders may require additional processing for customs clearance. Rest assured, you'll receive automated updates at every milestone.

Shipping Costs

We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. These rates apply to most product categories in our inventory, with exceptions clearly noted during checkout for oversized or specialty items requiring freight services.

Shipping Regions

Currently serving 40+ countries across North America, Europe, and select Asian markets. Some remote locations, including certain island territories and regions with trade restrictions, may experience limited service availability. During checkout, our system automatically validates delivery eligibility based on your shipping address.

Order Tracking

Within 24 hours of shipment, you'll receive an email containing your unique tracking number and carrier information. Our integrated tracking portal allows real-time monitoring through both our website and the carrier's system. For consolidated shipments, each component will have its own tracking reference for precise monitoring.

Delayed or Lost Shipments

While we work exclusively with reputable carriers, unexpected delays can occasionally occur. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed without updates, please contact our support team at [email protected] with your order number. We'll immediately initiate carrier investigations and keep you informed throughout the resolution process.

Customs & Import Duties

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and are not included in our shipping costs or product prices. We recommend consulting your national customs office for specific duty rates before placing orders to avoid unexpected charges upon delivery.
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